Frequently Asked Questions

Do I need to book in advance?

Appointments are best made by advance booking to ensure each client receives dedicated time and attention. Same-day appointments may be available depending on availability. Walk-ins are welcome but an appointment may not be available when you arrive and if the capacity is full, a sign will be visible at the door to come back later.


Which massage should I choose?

If you’re unsure which treatment is most suitable, please get in touch. I’ll be happy to recommend the treatment that best suits your needs and preferences.


How much pressure is used?

Each treatment is tailored to your preference. Pressure can range from gentle and relaxing to deeper, more focused work depending on the treatment and your comfort.


What should I wear?

You will be given privacy to undress to your level of comfort before the treatment begins. Professional draping is used throughout the session, with only the area being treated uncovered. Underwear must be worn throughout the massage as per our policy. If you arrive with no underwear a massage will be refused as we maintain strict boundaries due to the nature of our business. However our techniques still target glutes effectively without the need to remove underwear. Thank you for understanding.


Is massage suitable during pregnancy?

Massage may be suitable during pregnancy; however, please get in touch before booking so we can discuss the most appropriate treatment.


Do you offer gift vouchers?

Yes. Beautifully presented gift vouchers are available for all treatments and make a thoughtful gift for any occasion. These can be bought online, or in-shop.


What if I have a medical condition?

Please mention any medical conditions, injuries, recent surgery, or other health concerns when booking, as these may affect your treatment. A consultation is completed before every appointment to ensure your massage is both safe and appropriate. Please contact in advance if you have a question about a medical condition as we may need to receive an approval from your GP who has knowledge of your overall health and can advise.


How long should I allow for my appointment?

Please allow a little extra time for your consultation before your treatment begins. ten to five minutes is enough time.


Do I need to arrive early?

Arriving a few minutes before your appointment allows time to settle in and complete your consultation without reducing your treatment time.


What payment methods do you accept?

Payment can be made securely by card, contactless, Apple Pay, Google Pay, or cash.


What is your cancellation policy?

Please provide at least 24 hours’ notice if you need to cancel or reschedule your appointment. Late cancellations or missed appointments may be subject to a cancellation fee.